“…There were many times, I felt extremely happy to hear a voice at the other end of the line, screaming with joy, upon receiving the news that they have been accepted on the course they applied for, with a very attractive UNICAF scholarship to ease the financial burden of the fees.”
“Most of our applicants are hard-working people, with young families to support; so getting them enrolled gives me great satisfaction, because I feel I have helped them get the best education, which can open the door to a much better lifestyle in the future.”
There are times when doing something new and challenging can seem frightening; like deciding which university degree to apply for. To make an informed decision you need to know whether you have the right qualifications, as well as the energy, time and money to invest, plus the determination to succeed.
Annie Nyondo Lidamlendo, UNICAF Student Adviser, Lilongwe Call Centre, Malawi.
‘A good Student Adviser must have good people skills in general, because we need to extend a listening ear to all our applicants, many of whom share details about their personal circumstances, so confidentiality is another important quality we must possess.”